Psychology services

Find the right psychological support.

Begin with what you want help with. Andrew provides therapy, assessment and NDIS support via secure telehealth, from the Blacktown office, and through suitable mobile NDIS services in Western Sydney.

Medicare rebatesPrivate clientsSelf and plan-managed NDIS

Ongoing support

Therapy and capacity building

For practical support with emotional wellbeing, life patterns, disability-related goals and daily functioning.

Two people in a thoughtful therapy conversation
Therapy

Individual therapy

Warm, structured and goal-focused support for anxiety, low mood, stress, change and patterns that keep repeating.

Access
Medicare or private
Format
Telehealth or Blacktown
Explore individual therapy
 A person building confidence and everyday capacity with support
NDIS support

NDIS psychology

Capacity-building psychology connected to plan goals, daily functioning, emotional regulation, communication and independence.

Access
Self or plan-managed
Experience
Over half a decade
Explore NDIS psychology

Clarity and documentation

Assessment

Structured assessment with clear explanations, practical recommendations and formal documentation where appropriate.

A person mapping thoughts and experiences during an ADHD assessment
Attention and executive functioning

ADHD assessment

For adolescents and adults seeking clearer answers about attention, organisation, restlessness and daily impact.

View ADHD assessment
 A thoughtful person exploring communication, sensory and social experiences
Communication and sensory experience

Autism assessment

For adolescents and adults exploring lifelong social, sensory, communication and routine-related experiences.

View autism assessment
 A person working through a structured cognitive assessment
Learning and cognitive profile

Cognitive assessment

In-person assessment of cognitive and intellectual functioning for NDIS, DSP, education and workplace contexts.

View cognitive assessment

Evidence and referrals

NDIS reports and professional pathways

Clear functional evidence, transparent scope and a direct line to Andrew for participants, families and referrers.

A participant and professional working together around goals and evidence
For participants and families

Functional capacity and plan reassessment evidence

Clinically grounded reports that connect presentation, plan goals and everyday impact.

Explore NDIS reports
 A welcoming pathway into a psychology consultation
For Support Coordinators and referrers

Professional referral pathway

Referral criteria, funding pathways, report options and turnaround expectations in one practical place.

View referrer information

Still unsure where to begin?

Tell Andrew what you need help with.

You do not need to choose the perfect service before enquiring. Andrew will help work out the most suitable starting point.
Send an enquiry

Common questions

Do I need a referral to get started? +
No referral is needed to enquire, arrange a free consultation, or begin self-funded therapy. A Mental Health Treatment Plan (MHTP) and a valid referral are only required to access Medicare rebates.
How does Medicare work for psychology sessions? +
Under the Better Access initiative, you can claim Medicare rebates for up to 10 individual and 10 group therapy sessions per calendar year, with up to 2 family or carer sessions counting toward the individual allocation. A referral from your GP covers a maximum of 6 sessions at a time, after which your GP reviews and may issue further sessions. From 1 November 2025, your MHTP and referral must come from a GP at your MyMedicare-registered practice, or your usual medical practitioner (the GP who has provided the majority of your care in the past 12 months, or is expected to in the next 12).
How long does an ADHD or ASD assessment take? +
Assessments typically involve 2 to 3 clinical sessions plus questionnaires and rating scales completed beforehand. The full process including the written report generally takes 2 to 4 weeks from the initial appointment, which is significantly faster than most public and many private waitlists.
Is telehealth psychology as effective as in-person? +
Research consistently supports telehealth psychology as equally effective to in-person therapy for most presentations. All you need is a device with a camera and a private space. Sessions are delivered via Australian-compliant, encrypted telehealth platforms that meet Australian Privacy Principles and health records legislation.
What happens in the first session? +
The first full session focuses on understanding your background, what has brought you in, and what you want to work toward. We will discuss your goals, what has been tried before, and agree on an approach that fits your situation. There is no pressure to have everything figured out before you arrive.
How many sessions will I need? +
This varies depending on your goals and presentation. We set clear goals from the outset and review them regularly. The aim is meaningful progress, not open-ended attendance. Many people see significant change within the 10 Medicare-subsidised sessions; others benefit from continuing beyond that.
Do you accept NDIS participants? +
Yes, we support NDIS participants who are self-managed or plan-managed. Wiser Minds is not a registered NDIS provider, so agency-managed participants need to access psychology through a registered provider. If you are unsure of your management type, check your NDIS plan or ask your support coordinator.
What is the difference between NDIS psychology and Medicare therapy? +
Purpose. Medicare therapy treats a mental health condition under a GP Mental Health Treatment Plan. NDIS-funded psychology builds or maintains the functional skills a person needs because of a disability, such as independence, communication, emotional regulation and participation, tied to the goals in their plan. The same psychologist can work under either pathway, but not both for the same session, and working out which one fits your situation is one of the first things we do on the free call.
How do payments actually work with Medicare?+

You pay the full session fee of $121.55 on the day, and your $101.55 Medicare rebate is claimed electronically straight back to your bank account, usually within 1 to 2 business days, leaving you $20 out of pocket. Medicare rules do not allow us to charge only the gap: by law, a bulk-billed service must have no additional charge at all, so a practice either bulk bills the entire session or charges its fee with the rebate returned to you.

How do I pay if I am private, NDIS, or using health insurance?+

Private clients pay $121.55 per session, no referral needed. Self-managed NDIS participants receive invoices directly. Plan-managed participants can have invoices sent to their plan manager, with services kept within the applicable current NDIS pricing limits. Private health extras cover for psychology can be claimed instead of Medicare, never combined for the same session.

When do I pay, and are card details stored?+

After your free consultation, a secure card authority is stored with your written consent before your first paid session, and the card is charged on the day of each session after it has been delivered. Cancellations with less than 2 clear business days notice, or non-attendance, are charged at 100 per cent of the session fee, and this fee is not claimable through Medicare or a private health fund. NDIS cancellations follow the NDIS rules and may be claimed from the participant's plan.

Do you provide reports for legal matters?+

No. Wiser Minds does not provide medico-legal assessments or reports for court, insurance disputes, or other legal proceedings. Assessment reports are prepared for clinical, educational, workplace, and NDIS purposes only.

Fees

Clear, transparent pricing

No surprises. Initial 15-minute consultation is always free for new clients.

ServiceFull feeRebate or funding
Initial consultation (15 min)FreeNo rebate required
Individual therapy (50 min)$121.55$20 out of pocket after the $101.55 rebate
ADHD / ASD assessmentContact for quoteMedicare may apply
Cognitive / intellectual assessmentContact for quoteNDIS & private funding
Private session, no referral (50 min)$121.55No rebate; no referral needed
NDIS servicesRate confirmed before serviceSelf & plan managed only

A GP referral (Mental Health Treatment Plan) is required for Medicare rebates. Free consultation: new clients only, subject to availability.

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